FAQ: Frequently Asked Questions ClickSardegna

Guide to your stay: everything you need to know

Why book with us?

How is the quality of the villas and apartments guaranteed?
For over 20 years, we have personally selected and inspected each accommodation to ensure that the furnishings, amenities and pools meet excellent standards. Our quality is certified by international partners such as Plum Guide and Homes & Villas by Marriott Bonvoy.
Are homes really like the photos?
Absolutely. We personally manage all properties, and the photographs accurately represent the spaces, amenities, and actual condition of the home.
Are there any additional fees like on Airbnb or Booking?
No. By booking directly with ClickSardegna, you avoid paying OTA commissions: the price on our website is the best available.

When booking

Do the prices include all costs?
Yes, the price shown on our portal includes rent and service costs. Any extras (such as tourist tax or utilities) are always clearly indicated in the accommodation description.
When and how do I pay the tourist tax?
Tourist tax must be paid on arrival, in cash, according to the municipal rates in force and is not included in the rental price.
Can I insure my holiday?
Within 48 hours of confirming your booking, you can purchase a Care4uHotel policy to protect your stay and obtain a refund in the event of cancellation. After purchase, you'll get the details and instructions on how to use it.
Are there any discounts for ferries to Sardinia?
Yes. Thanks to established partnerships with leading shipping companies, ClickSardegna offers discount codes and affordable fares to reach the island. You can book your ferry directly on the ClickSardegna website, on the Ferries page.
How does the car rental agreement work?
You can book your car directly on the ClickSardegna portal. We work with the best local partners to offer you a transparent car rental service, without the hidden costs of large intermediaries.

During your stay

What time is check-in and check-out?
Standard times are listed on the accommodation page. Where possible, we always try to be flexible according to our guests' needs.
Is a security deposit required?
Yes, upon arrival, we ask for a refundable security deposit to cover any damages. The amount varies depending on the property and is always indicated before booking.
Are bed linen and towels included?
On our portal, linen is always included in the price, and the cost is always clearly specified before booking.
Do I need a car?
Most of the time, yes, especially for villas and houses nestled in nature. We always specify the location and main distances in each accommodation's description.
Who will assist me during my stay?
ClickSardegna guarantees local assistance throughout your stay. Your host lives just minutes away from the accommodation, knows the area inside out, and will be available seven days a week for any needs or unexpected situations.